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Few things say “luxury” like trips in private Jet.
Whether you have your own plane or pay thousands of dollars per hour for access to a private plane through a service like FlexionThe price of avoiding traveling with the masses is steep.
Kenn Ricci has turned the luxury of flying privately into a successful business career. Once the same pilot, Ricci was flying to years like Elton John and Bruce Springsteen and even piloted Bill Clinton’s plane during his presidential campaign.
As president of Flexjet, the second largest commercial plane operator in the nation, Ricci has made his mission ensure that the very rich get their money when they pass to one of the 600 to 900 flights that their company operates daily .
“Why do people pay $ 80,000 to go to London when they could fly first class or premiere for $ 12,000 or $ 15,000?” He asks.
The answer, says Ricci, is because there is one thing that the very rich value above all: time.
‘Whatever you want, we will do that for you’
While privacy, luxury and the convenience of private air trips is a great attraction, Ricci says that the true point of sale is the peace of mind that tens of thousands of dollars can buy you on your trip.
“Where can you buy time? Where can you buy less stress?” He says. “That’s what they are really paying.”
Even flying first class, travelers have to deal with airport traffic and TSA lines. When they reach their door, their flight could experience a delay or be canceled directly.
When he pays up to $ 10,000 per hour flying privately, Ricci says that stress is removed from his dish.
Why do people pay $ 80,000 to go to London when they could fly first class or their premiere for $ 12,000 or $ 15,000?
Kenn Curi
President, Flexjet
“When our plane breaks, or if the weather is bad, we feel bad for the client. We find alternatives. We solve their problem,” he says. “If you are in an airline and the plane is canceled, you must solve your own problem. They are paying the elimination of discomfort and for obtaining time.”
“We want your problem to be solved,” he adds. “I will say ‘What will make you happy?, Whatever you want, we will do it for you.'”
Sometimes, this problem solving means finding alternative travel arrangements. For particularly unhappy customers, that could mean that Flexjet offers to compensate for the high price of your trip as an apology for the inconvenience.
“This is what customers like from us: if we fail, we are apologizing,” he says. “We do not meet the standard, we do not meet their expectations. Therefore, they are receiving attention, and that makes the travel experience different from when you have to advance in its passage.”
Even so, Ricci does not recommend that his clients break the bank to fly privately no matter what. In fact, it often tells customers that they should not spend more than 10% of their discretionary income on their offers.
“I’m proud of not doing something that would not be of interest,” he says. “If you have an available income of one million dollars, you are crazy if you spend more than $ 100,000 a year on this asset.”
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